MPR² Privacy policy
MPR2 places great importance on your privacy and is committed to protecting your personal data. This privacy policy aims to inform you about how we handle your personal data when you visit our site (regardless of your location) both online and offline, including the personal data we collect through our various channels, such as our website, apps, and social media. It also informs you about your privacy rights and the protection provided by applicable law.
Data controller
In this privacy policy, the terms « MPR2 », « we », « our » or « us » refer to:
MPR2 Sàrl
50A Route de Divonne
1260 Nyon
Switzerland
Company registration number :
CHE-456.365.237
MPR2 Sàrl is the data controller of the personal data collected through this website.
Personal data controller
We have a personal data controller responsible for addressing matters related to this privacy policy. If you have questions regarding the privacy policy, or if you wish to exercise your rights, please contact the personal data controller at the following details:
Personal data controller : M. Ryan Ursenbacher
Postal address : 50A, Route de Divonne, 1260 Nyon
Email address : ryan.ursenbacher@mpr2.ch
MPR2 Sàrl will only respond to data protection-related requests. Please communicate in English or French.
Personal data we collect
Personal data refers to any information that identifies an individual. It excludes data from which identifying elements have been removed (anonymous data).
We may collect, use, and retain various types of data about you, grouped as follows :
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Identity Data, includes first name and last name.
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Contact Data, includes postal address, email address and phone numbers.
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Technical Data, includes your IP address, login data, browser type and version, time zone and location, browser plug-in types and versions, platform and operating system and technologies on the devices you use to access the website.
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Usage Data, includes information about how you use our website.
We do not collect special categories of personal data, such as details about your origins, religious or philosophical beliefs, sexual life, sexual orientation, political opinions, union membership, health status, or genetic and biometric data. We also do not collect information about criminal convictions or offenses.
Use of your personal data
We collect and use your personal data based on one or more of the following legal bases :
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Processing is necessary for a contract between MPR2 and you (e.g., when you make a specific request) ;
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We have a legitimate interest in processing the data and this legitimate interest is not overridden by your interests, fundamental rights, or freedoms (e.g., preventing fraudulent or illegal activity) ;
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We need to process your personal data to comply with applicable laws and regulations.
Depending on the context, we may use your personal data for the purposes described below. Please note that the types of use listed below depend on your use of our services and may not apply to every user :
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Process your requests for products and deliveries ;
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Provide the services you requested, including warranty-related emails ;
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Conduct checks to identify and verify your identity ;
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Respond to your queries and requests, including exercising your rights ;
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Improve customer service, personalize and manage our relationship with you. The data collected, which can be cross-referenced from the various sources mentioned in section « How your personal data is collected », helps us address your requests, meet your needs more effectively, and enhance our products, services, and customer experience based on your preferences and your history with MPR2 ;
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Manage and improve our Sites and the services offered there, as well as your accounts, including personalizing and facilitating your user experience on our Sites by presenting you, whether when visiting our Sites or in your account area, content specific to MPR2 that matches your interests. We may also cross-reference this data to better understand how users, as groups, use the services and/or resources available on our Sites ;
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Manage the stock of certain high-demand products to ensure fair distribution of the products we sell ;
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Produce reports and statistics, including for traffic measurement on the Sites ;
How your personal data is collected ?
This privacy policy applies to personal data we may collect about you directly or indirectly from the following sources :
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Purchase of an MPR2 product
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Contact form
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Data you share publicly in interactions with MPR2 on social media (e.g., when you « like » an MPR2 page on social media platforms such as Instagram and LinkedIn or on public discussion platforms) ;
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When you use our website, we automatically collect technical data about your equipment, activity, and browsing patterns.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider it necessary for another purpose that is compatible with the original purpose. If you wish to obtain explanations on the compatibility of processing for a new purpose with the original purpose, please contact us.
Please note that we may process your personal data without your consent and without informing you, in accordance with the rules above, if required or permitted by law.
Disclosure of your personal data
We are committed to not selling, trading, renting, or transferring your personal data in any way without your consent (which will have been given after receiving prior information), except in the following cases :
Legal Transfers: We may need to share personal data to comply with legal requirements, respond to requests from competent law enforcement authorities, assert our rights or defend ourselves in legal claims or proceedings, or provide evidence, protect the interests of a MPR2 entity and combat fraud.
Your rights regarding your personal data
In certain circumstances, under applicable data protection law, you have the following rights regarding your personal data :
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Request access to your personal data (« data subject access request »). This allows you to receive a copy of the personal data we hold about you and verify that our processing of your data is lawful.
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Request correction of the personal data we hold about you. This allows you to correct incomplete or inaccurate data we hold about you. Please note that we may need to verify the accuracy of the new data you provide.
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Request deletion of your personal data. This allows you to ask us to delete or remove personal data when we no longer have a valid reason to continue processing it. However, please note that we may not be able to comply with your deletion request for specific legal reasons, which will be communicated to you in response to your request.
If you wish to exercise any of your rights mentioned above, please contact the personal data controller. You will not have to pay a fee to access your personal data (or to exercise any other rights). However, we may charge a reasonable fee if your request is manifestly unfounded, repetitive, or excessive. In such cases, we may simply refuse to comply with your request.
Our request to you
We may ask you for specific information to confirm your identity and to enable you to exercise your right of access to your personal data (or any other rights). This is a security measure to ensure that personal data is not disclosed to a person who has no right to receive it. We may also contact you to request further information about your request to expedite our response.
It is important that the personal data we hold about you is accurate and up-to-date. Please inform us of any changes to your personal data during your relationship with us.
Contact MPR2
For any questions or concerns regarding this Policy, our privacy practices, or your interactions with MPR2, please contact MPR2 in writing :
MPR2 Sàrl
Route de Divonne 50A
1260 Nyon – Switzerland
The last update to this Privacy Policy was made in April 2024.
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